Parcourez nos guides pas à pas pour créer et piloter votre boutique.
The complete launch guide, from A to Z. From your dashboard, follow the 6 key steps — details, categories, products, payment, shipping, theme — then put your store online. Each step links to a detailed guide. About 15 minutes.
Read guide ›Fill in your store's identity — name, logo, contact and description — then confirm it's online. It's the first step of your launch, done in 3 minutes with no technical skills.
Read guide ›Static pages (terms, privacy, returns, FAQ + your custom pages) reassure customers and help SEO. From Content > Pages, customize the pre-filled legal pages and create your own via a 4-step wizard. About 3 minutes.
Read guide ›Categories organize your store and help customers find products at a glance. They are the very first building block of your catalog. Create one in 2 minutes, with no technical skills.
Read guide ›The product is the heart of your store: it's what your customers buy. Add one in 3 minutes — name, price, quantity, photo — and publish it. No technical skills required.
Read guide ›Options (size, color, flavor…) let your customers customize their purchase on a single product. Add an attribute, fill in its values, and the customer chooses before adding to cart. About 3 minutes.
Read guide ›Without a shipping method, the customer can't complete their order. Choose the countries you ship to, add your options (Standard, Express, carrier) and set their rates. About 5 minutes.
Read guide ›Create delivery services per country (Standard, Express…), managed by you or via a carrier. Set lead times and rates by tier using the calculation method (fixed price, weight, amount or quantity). About 4 minutes.
Read guide ›Automatically apply taxes (VAT…) to your customers' cart based on their country. Enable taxes, create a rule (name + rate) per country, and mark your products as taxable. About 3 minutes.
Read guide ›Without an active payment method, your customers can't pay for their order. Enable cash on delivery in one click, or connect PayPal / Stripe to collect by card. About 4 minutes.
Read guide ›The theme defines your store's look. Browse the designs, preview them on mobile and desktop, then activate and publish in one click — without touching your products. About 2 minutes.
Read guide ›Adapt your theme's colors and style to your brand, with no code. From the Studio, apply a preset, adjust each color, preview on mobile and desktop, then publish. About 3 minutes.
Read guide ›The slider is your store's hero banner. From Appearance > Slider, set the type, height and layout, then compose your slides (image, title, subtitle, button linked to a product or category). About 4 minutes.
Read guide ›The CRM Orders screen gathers all your sales. Filter by status (awaiting payment, to ship, disputes), open an order's details and move it from payment to delivery. About 4 minutes.
Read guide ›The CRM Customers screen brings your whole base together: metrics (total, active, new, returning), search, and for each customer their activity (orders, total, average basket). Open a profile, its history, or create an order for them. About 3 minutes.
Read guide ›A dispute is a complaint opened by a buyer. Spot open and urgent disputes (>48h), read the complaint, reply to the buyer, then close with a decision (accept, refund, decline). About 4 minutes.
Read guide ›Customer reviews reassure your future buyers. Enable them in one click, track your metrics (average rating, satisfaction, volume), filter the unsatisfied and win back unhappy customers. About 3 minutes.
Read guide ›Your store sends automatic emails (welcome, confirmation, shipping…). From Communications > Email templates, customize the subject, message and branded layout, insert variables and check the live preview. About 4 minutes.
Read guide ›A coupon is a promo code your customers enter at checkout. Create one by choosing the type (percentage or fixed amount), the value and the rules (expiry, limit), then share the code. About 3 minutes.
Read guide ›Offer your store in several languages to widen your audience. Enable or disable languages, set the default language, and customize translations to your brand tone — all per store. About 4 minutes.
Read guide ›A conversion funnel is a dedicated entry path (theme + flow + entry step) with a trackable public link. Create it, share it in your campaigns to send visitors to the right place, and compare conversion rates. About 4 minutes.
Read guide ›Display your prices in each customer's currency while getting paid in yours. Understand base and display currencies, enable multi-currency, then choose currencies and adjust rates, markup and rounding. About 4 minutes.
Read guide ›A promotion is an automatic discount (no code) applied to a category or products over a period. Choose the target, the discount type and value, the validity dates and the priority. About 3 minutes.
Read guide ›SimWebShop applies the technical best practices automatically. From Growth > SEO, read your score, set the fallback title and description, follow the Google preview and the 4 SEO steps. About 4 minutes.
Read guide ›The newsletter collects your visitors' emails to reach them again. From Growth > Newsletter, customize the signup block (title, message, success/error feedback), track your subscribers and export the list as CSV. About 3 minutes.
Read guide ›The loyalty program automatically rewards your buyers with points converted into a coupon. From Growth > Loyalty, set the earn rate, threshold and reward, choose the methods that earn and activate. About 4 minutes.
Read guide ›Notre équipe est là pour vous aider. Écrivez-nous, on revient vers vous rapidement.
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