Browse our step-by-step guides to build and run your store.
The complete launch guide, from A to Z. From your dashboard, follow the 6 key steps — details, categories, products, payment, shipping, theme — then put your store online. Each step links to a detailed guide. About 15 minutes.
Read the guide ›Fill in your store's identity — name, logo, contact and description — then confirm it's online. It's the first step of your launch, done in 3 minutes with no technical skills.
Read the guide ›Static pages (terms, privacy, returns, FAQ + your custom pages) reassure customers and help SEO. From Content > Pages, customize the pre-filled legal pages and create your own via a 4-step wizard. About 3 minutes.
Read the guide ›Connect your own domain name to your store. From Configuration > Domains, launch the assistant: enter the domain, add a DNS record (type A) at your provider, verify, and HTTPS turns on by itself. About 5 minutes.
Read the guide ›Categories organize your store and help customers find products at a glance. They are the very first building block of your catalog. Create one in 2 minutes, with no technical skills.
Read the guide ›The product is the heart of your store: it's what your customers buy. Add one in 3 minutes — name, price, quantity, photo — and publish it. No technical skills required.
Read the guide ›Options (size, color, flavor…) let your customers customize their purchase on a single product. Add an attribute, fill in its values, and the customer chooses before adding to cart. About 3 minutes.
Read the guide ›Without a shipping method, the customer can't complete their order. Choose the countries you ship to, add your options (Standard, Express, carrier) and set their rates. About 5 minutes.
Read the guide ›Create delivery services per country (Standard, Express…), managed by you or via a carrier. Set lead times and rates by tier using the calculation method (fixed price, weight, amount or quantity). About 4 minutes.
Read the guide ›Automatically apply taxes (VAT…) to your customers' cart based on their country. Enable taxes, create a rule (name + rate) per country, and mark your products as taxable. About 3 minutes.
Read the guide ›Without an active payment method, your customers can't pay for their order. Enable cash on delivery in one click, or connect PayPal / Stripe to collect by card. About 4 minutes.
Read the guide ›The theme defines your store's look. Browse the designs, preview them on mobile and desktop, then activate and publish in one click — without touching your products. About 2 minutes.
Read the guide ›Adapt your theme's colors and style to your brand, with no code. From the Studio, apply a preset, adjust each color, preview on mobile and desktop, then publish. About 3 minutes.
Read the guide ›The slider is your store's hero banner. From Appearance > Slider, set the type, height and layout, then compose your slides (image, title, subtitle, button linked to a product or category). About 4 minutes.
Read the guide ›The CRM Orders screen gathers all your sales. Filter by status (awaiting payment, to ship, disputes), open an order's details and move it from payment to delivery. About 4 minutes.
Read the guide ›The CRM Customers screen brings your whole base together: metrics (total, active, new, returning), search, and for each customer their activity (orders, total, average basket). Open a profile, its history, or create an order for them. About 3 minutes.
Read the guide ›A dispute is a complaint opened by a buyer. Spot open and urgent disputes (>48h), read the complaint, reply to the buyer, then close with a decision (accept, refund, decline). About 4 minutes.
Read the guide ›Customer reviews reassure your future buyers. Enable them in one click, track your metrics (average rating, satisfaction, volume), filter the unsatisfied and win back unhappy customers. About 3 minutes.
Read the guide ›Your store sends automatic emails (welcome, confirmation, shipping…). From Communications > Email templates, customize the subject, message and branded layout, insert variables and check the live preview. About 4 minutes.
Read the guide ›A coupon is a promo code your customers enter at checkout. Create one by choosing the type (percentage or fixed amount), the value and the rules (expiry, limit), then share the code. About 3 minutes.
Read the guide ›Offer your store in several languages to widen your audience. Enable or disable languages, set the default language, and customize translations to your brand tone — all per store. About 4 minutes.
Read the guide ›A conversion funnel is a dedicated entry path (theme + flow + entry step) with a trackable public link. Create it, share it in your campaigns to send visitors to the right place, and compare conversion rates. About 4 minutes.
Read the guide ›Display your prices in each customer's currency while getting paid in yours. Understand base and display currencies, enable multi-currency, then choose currencies and adjust rates, markup and rounding. About 4 minutes.
Read the guide ›A promotion is an automatic discount (no code) applied to a category or products over a period. Choose the target, the discount type and value, the validity dates and the priority. About 3 minutes.
Read the guide ›SimWebShop applies the technical best practices automatically. From Growth > SEO, read your score, set the fallback title and description, follow the Google preview and the 4 SEO steps. About 4 minutes.
Read the guide ›The newsletter collects your visitors' emails to reach them again. From Growth > Newsletter, customize the signup block (title, message, success/error feedback), track your subscribers and export the list as CSV. About 3 minutes.
Read the guide ›The loyalty program automatically rewards your buyers with points converted into a coupon. From Growth > Loyalty, set the earn rate, threshold and reward, choose the methods that earn and activate. About 4 minutes.
Read the guide ›Our team is here to help. Write to us and we'll get back to you shortly.
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