AI Assistant
CRM insights
Reads your customer base to identify at-risk segments (churn), VIPs to retain, dormant customers to reactivate, and upsell opportunities by profile.
Delivery insights
Analyzes your shipments, detects slow zones, drifting carriers, abnormal delays, and return rates by region.
User behavior
Reads storefront sessions, spots friction points, hot vs cold pages, and decision time by customer segment.
Product positioning
Continuous catalog audit: products to push, ones to deprioritize, sub-optimal price/margin mix, category gaps versus demand.
Organic content
Blog and SEO audit: articles that actually convert, topics to cover, under-exploited keywords, content to refresh.
Demand creation
Generates marketing angles from your data: detected seasonality, bundles to create, campaigns to launch at the right moment.
Daily briefing
Morning synthesis "here's what deserves your attention today": top events, alerts, and 3 priority actions.
Anomaly detection
Suspicious orders, sudden conversion drops, imminent stockouts, return spikes, likely fraud — real-time alerts.
Conversion analysis
Funnel by funnel, exactly where your revenue leaks, quantified gains per optimization, and a prioritized action plan.
Your storefront
Free professional themes
Three ready-to-use themes (Modern, Clean, Clean Premium Max), fully customizable without writing a single line of code.
Visual theme customization
Edit colors, typography and layouts via ThemeEngine — the live preview shows the result before publishing, no developer needed.
Mobile-first and touch-optimized
Every storefront is fully responsive and touch-optimized so your customers can buy seamlessly from phone or tablet.
Configurable home slider
Showcase your collections with Hero Classic or Split layouts, configurable autoplay and custom CTAs from the admin.
Multi-language with native RTL support
Sell in French, English or Arabic. Your store automatically flips right-to-left for a perfect local experience.
Custom domain name
Connect your own domain or use the .simwebshop.com subdomain included with every plan.
Built-in blog platform
Publish articles, organize them into categories, moderate comments and drive organic traffic to your store.
Secure preview system
Preview products, articles and store changes before publishing via signed HMAC links.
Cart & Checkout
Stripe & PayPal built in
Accept Visa, MasterCard, AmEx and PayPal in a few clicks. Webhooks, tokenization and PCI compliance included.
Flexible shipping wizard
Set up shipping by country, weight or flat rate via a 4-step wizard: countries → services → carriers → review.
Guest checkout
Your customers order without creating an account — registration is optional to streamline conversion.
SSL certificate included
Every store gets a free auto-renewing SSL/TLS certificate. All pages and customer data are encrypted.
Automatic multi-currency
Set your prices in your market's currency. Conversions and rounding handled automatically.
Discount codes & coupons
Create percentage or fixed-amount coupons, by product, category or minimum cart value.
Abandoned cart recovery
Recover lost sales with automated emails containing a direct link to the saved cart.
Automatic country-based taxes
VAT and taxes calculated automatically based on the customer's country and your store configuration.
Run your store
Guided dashboard
A clear view of your store: sales, current orders, onboarding steps and contextual tips to go live.
Hierarchical categories
Organize your catalog with unlimited categories and sub-categories — drag-and-drop to reorder.
Guided shipping setup
A 4-step wizard walks you through countries, services, carriers and rates — no technical skills required.
Built-in HTML & ORM cache
Multi-level cache (HTML pages + DB queries) with automatic invalidation for blazing-fast response times.
Unlimited product catalog
Create as many products as you want with variants (size, color, material), multiple photos and per-variant stock.
Multi-user with ACL
Invite your team (sales, support, accounting) with granular permissions per module and action.
Transactional email templates
Customize all your emails (order confirmation, shipping, abandonment, password) with your brand identity.
Newsletter & alerts
Manage your newsletter subscribers, send transactional alerts and notify customers of restocks or new arrivals.
Customer relationship
360° customer profiles
Complete view per customer: orders, addresses, total spent, recent communications and internal notes.
PDF invoices & shipping labels
Automatic generation of PDF invoices and shipping labels, downloadable by you and your customers.
Internal notes per customer
Add private notes on your customers, shared with your team and invisible on the customer side.
Loyalty program
Built-in loyalty module: your customers earn and spend points, converted to coupons via a reliable async outbox.
Order pipeline
Track every order from creation to delivery with a visual timeline and customizable statuses.
Built-in dispute management
Handle buyer/seller disputes via the dispute module with stepper, configuration and messaging.
Shipping calendar
Calendar view of all orders to ship — anticipate your logistics workload at a glance.
Customer wishlist
Enable the favorites plugin so your customers can save their preferred products and get price alerts.
Marketing & SEO
SEO optimized by default
Slug-only URLs, customizable meta tags, structured data and search engine compatibility out of the box.
Auto-generated sitemap.xml
Your sitemap.xml is automatically generated and updated with your products, categories and blog posts.
Customer product reviews
Boost your sales by enabling ratings and comments on your product pages.
Email marketing
Newsletter module to manage your subscribers and send marketing campaigns from the admin.
Social network integration
Automatic Open Graph, Pinterest, Facebook, Twitter and Instagram share buttons on every page.
Native Google Analytics
Connect your Google Analytics account with your measurement ID to track conversions and traffic.
Marketing funnels & Store Journey
Build multi-page funnels with a visual page builder, version management and first-party tracking without third-party cookies. Store Journey mode automatically tracks the store path.
Coupons & promotions
Launch promo codes, flash sales and percentage or fixed campaigns on products or categories.
Products
Unlimited variants
Combine sizes, colors and materials with individual prices and stock per variant — no artificial limit.
Dynamic filters & facets
Your customers filter by price, attributes and promotions — smart facets generated automatically from your catalog.
Hierarchical organization
Categories, sub-categories, tags and attributes — structure your catalog the way your customers shop.
Inventory management
Stock tracking per variant, low-threshold alerts and automatic blocking when out of stock.
Per-product photo gallery
Upload multiple high-resolution photos with zoom to showcase your products from every angle.
CSV import & export
Import or export your full catalog in bulk via CSV files for migrations or accounting.
Per-product coupons
Promote specific products or categories with targeted discount codes.
Per-product SEO
Customizable meta tags, titles and URL slugs per product to optimize your organic ranking.
Hosting & Infrastructure
High-performance hosting
Unlimited bandwidth, CDN included, servers optimized for e-commerce — no extra cost based on traffic.
Daily backups
Your data, products, customers and orders are backed up daily in our data centers.
24/7 monitoring
Our team continuously monitors your store's availability to guarantee permanent uptime.
Auto-renewing SSL certificate
Free auto-renewing SSL/TLS certificate on your domain or subdomain. All pages and customer data encrypted.
Automatic updates
Receive new features as they ship — no migration, no maintenance window, nothing to do on your end.
PCI Level 1 compliant
Your payment data is protected to PCI DSS Level 1 standards — the highest standard for card security.
Analytics & Reports
Real-time dashboard
Key indicators at a glance: sales, orders, average basket, conversion rate, top products.
Product & sales reports
Identify your best-selling products, most profitable categories and revenue per period.
CSV & Excel export
Export all your reports for deep analysis or sharing with your accountant or analytics team.
Google Analytics 4
Track sales and traffic side by side with the Google Analytics 4 integration.
Traffic sources
Understand where your visitors come from — UTM, referrers, organic and paid sources.
Mobile
Mobile-first storefront
Fully responsive online store, optimized for touch and small screens from day one.
Built-in POS module
Sell in your brick-and-mortar store with the built-in Point of Sale module, with automatic sync of your online stock.
Multi-device sync
Products, stock, orders and customers stay synced in real time across desktop, mobile and POS.
Merchant admin on mobile
Manage your store from your phone: orders, products, customers, stock — all from a responsive admin.
Mobile wishlist
Your customers save their preferred products from any device and get price or restock alerts.
Support & Resources
Dedicated support team
Reach our team via email, chat or phone — Monday to Friday, with extended hours on launch day.
Knowledge base
Documentation, video tutorials and step-by-step guides to leverage every feature.
Certified expert network
Work with certified developers, designers and marketers for custom projects and targeted advice.
Community forums
Exchange with other merchants on marketing, logistics and best practices in our discussion forums.
Guided onboarding
Step-by-step setup guide directly in your dashboard — go live in 30 minutes.
E-commerce university
Ebooks, webinars and video series to grow your online business — from first sale to scaling.