Before you start
- Your store is created and you are logged in to your admin area.
Your store's details — its name, logo and contact info — form the first impression you give your customers. It's the very first step of your launch. It takes 3 minutes, with no technical skills.
What you'll learn
- Set your store's name, logo and description.
- Add your contact details (opening hours, phone).
- Confirm that your store is online.
Step by step
Step 1 — Fill in your store's identity
From the Dashboard, click Settings (or open Store(s)) to reach "Edit my store". A 5-step wizard appears: start with Details.
Enter your store name (marker ①) — the one your customers will see. Add a logo (marker ②): a clean, square image on a neutral background. Finally, fill in your contact details — opening hours and phone (marker ③) — and a short description of your business.
Step 2 — Confirm you're live
Move to the wizard's last step, "Go live". A green banner confirms "Your store is online" (marker ①): it's accessible to your customers, and a "View store" button lets you visit it.
Below, you can connect your own domain name (marker ②) for a more professional address — this is optional: your SimWebShop address already works.
Expected result
Your store's identity is complete: name, logo, contact details and description. The banner confirms it's online and accessible to your customers. You can share it using the "Copy link" button.
Expert tips
- Choose a clear name. Short, memorable, true to your business.
- A clean logo. Square, on a neutral background: it shows everywhere (header, browser tab, social).
- Up-to-date contact details. Hours and phone reassure customers and make contact easy.
- A polished description. A good description reassures your customers and improves your search ranking.
Common mistakes
| Mistake | Why it's a problem | The fix |
|---|---|---|
| Leaving the default name | The store looks unfinished. | Set a clear name true to your brand. |
| Blurry or distorted logo | It hurts your credibility. | Use a clean, square image on a neutral background. |
| No contact details | Customers don't know how to reach you. | Add at least opening hours and a phone number. |
| Empty description | Less trust and weaker search ranking. | Briefly describe your business. |
Frequently asked questions
Where do I change my store name?
From the dashboard, click Settings (or Store(s)) then, on the Details step, edit the "Store name" field. The change is saved automatically.
What logo format should I use?
A square, clean image on a neutral background gives the best result. It will show in your store's header and next to its name.
Do I have to fill everything before continuing?
No. The name is enough to get started; address, social links and SEO are recommended but optional. Your changes are saved automatically, so you can come back later.
Do I need a domain name?
No, it's optional. Your store already has a working SimWebShop address. A custom domain (e.g. your-brand.com) simply strengthens your professional image.
How do I know my store is online?
On the Go live step, a green "Your store is online" banner confirms it. The dashboard also shows the "Online" status.